# Streamlining Care Coordination for Millions​

**Published:** Jan 10, 2024  
**Type:** success-story

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*The Impact*
## Match Identity for Healthcare Operations

- **$450M+​**: Estimated savings for automating ID of duplicate records​
- **85%​**: Reduction in manual review and admin tasks​
- **Trust​**: Increased accuracy and efficiency as users can always find what they are looking for​

*Customer Challenge*

## An inability to locate client records by name hinders coordination of care

*Understanding the Threat*
## Duplicate records caused by “not found” records

- Unite Us enables coordinated care for more than 18.7 million Americans​
- Limited to only using patient name and date of birth to find and link records​
- Records were not being found due to nicknames, typos, and misspellings which often led to the creation of duplicate records​

*The Solution*

## AI-enabled name matching consistently finds the right name

*Resolving Customer Challenges*
## Dramatic decrease in duplicate records improves client outcomes

- Match Identity, equipped with intelligent fuzzy name matching, enables ​the right name to be found consistently​
- Connects records without the need for sensitive Social Security numbers ​
- Eliminates duplicate record creation

## How will you use Babel Street?

Let’s talk about how your organization can benefit from AI-powered data to mitigate risk and maximize your efficiency and decision-making.

[Contact Us](https://www.babelstreet.com/contact)

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