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Trust Center

Responsible AI Use, Data Stewardship, Security, and Privacy

Babel Street prioritizes data security and privacy, establishing trust with customers by ensuring ethical and responsible use of AI and information while maintaining the highest standards of confidentiality, integrity, and accountability.

Our use of artificial intelligence (AI)

At Babel Street, we believe artificial intelligence should serve humanity — enhancing decision-making, improving safety, and supporting a more productive world. Our commitment to ethical AI is core to how we design, build, and deliver our solutions.

We are dedicated to ensuring our AI does not exploit or discriminate against any group. Our technology is built to support and amplify human capabilities, not replace them. We actively test for and mitigate bias in data and algorithms to promote fairness and equality across all applications. This applies to training, validation, and testing data so data sets containaccurate information.

We take also responsibility for how our technology is used. Babel Street develops AI in a manner that prioritizes safety and avoids harm to individuals, communities, or the broader world. Some of our AI systems are used to support national security, defense, and public safety missions. We work closely with our customers to ensure our solutions are applied responsibly and align with intended use.

Transparency is essential to trust. We strive to be clear about how our models work, where data comes from, and how decisions are made. We also document operational processes that include an overview of human oversight measures and any ongoing maintenance the AI may require. Employees are prohibited from using customers’ data to train someone else’s AI. Our goal is to provide explainable results that support confident, informed action.

As AI technology and ethical standards evolve, we commit to continuous learning, improvement, and adaptation of our practices. We actively engage with industry developments, expert communities, and stakeholder feedback to ensure our approach remains relevant and effective.

Commitment to data privacy

We are unwavering in our respect for privacy and the protection of sensitive information. Where possible, our products utilizeprivate cloud deployments. Our solutions are designed with compliance, security, and data integrity at the forefront — ensuring alignment with local and international laws, and safeguarding against unauthorized access or misuse. Read our privacy policy.

Industry certifications

Our ethical principles guide everything we do. AI technologies are subject to all standard secure software practices, and Babel Street maintains compliance with the standards set forth in: NIST 800-171 and ISO 27001. We have also earned SOC 2 Type 2 certification.

These initiatives demonstrate our compliance with regulatory drivers, reflect our responsibility to our customers and the public, and highlight our commitment to using technology for good.