Customer Challenge
Reducing manual review of payee information
![Confused Client Scratching Head with Papers in Hand](https://babel-street.transforms.svdcdn.com/production/AdobeStock_239774206.jpeg?w=1500&h=1160&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1719624992&s=3dc262e4d14477d941054446025b180f 1500w)
Understanding the Threat
Delays to payments marred customer experience
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KOHO processes tens of thousands of daily payment transfers between individuals via SMS and email, as well as batch payroll deposits
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Delayed payments deterred new customers
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Manual reviews and internal matching system was too complex to maintain and returned too many errors
The Solution
Fast and accurate matching increases customer satisfaction
Resolving Customer Challenges
Accurate fuzzy name matching halved manual review
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Match Identity delivers high accuracy and automates approval
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Real-time and batch name matching averages 2-3 milliseconds and under 200 milliseconds globally
![A picture depicting that human is think machine](https://babel-street.transforms.svdcdn.com/production/image_ai-in-finance.jpg?w=1500&h=1160&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1721949142&s=664a5c566e4846e797580acbe60d6a95 1500w)
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How will you use Babel Street?
Let’s talk about how your organization can benefit from AI-powered data to mitigate risk and maximize your efficiency and decision-making.
Contact Us