Success Story
Streamlining Care Coordination for Millions
The Impact
Match Identity for Healthcare Operations
$450M+
Estimated savings for automating ID of duplicate records
85%
Reduction in manual review and admin tasks
Trust
Increased accuracy and efficiency as users can always find what they are looking for
Customer Challenge
An inability to locate client records by name hinders coordination of care
Understanding the Threat
Duplicate records caused by “not found” records
- Unite Us enables coordinated care for more than 18.7 million Americans
- Limited to only using patient name and date of birth to find and link records
- Records were not being found due to nicknames, typos, and misspellings which often led to the creation of duplicate records
The Solution
AI-enabled name matching consistently finds the right name
Resolving Customer Challenges
Dramatic decrease in duplicate records improves client outcomes
- Match Identity, equipped with intelligent fuzzy name matching, enables the right name to be found consistently
- Connects records without the need for sensitive Social Security numbers
- Eliminates duplicate record creation
How will you use Babel Street?
Let’s talk about how your organization can benefit from AI-powered data to mitigate risk and maximize your efficiency and decision-making.