Customer Challenge
An inability to locate client records by name hinders coordination of care
![Doctor working with a virtual dashboard](https://babel-street.transforms.svdcdn.com/production/AdobeStock_525521570.jpeg?w=1500&h=1160&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1715977091&s=de51357a097a307d532da0035ecc3862 1500w)
Understanding the Threat
Duplicate records caused by “not found” records
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Unite Us enables coordinated care for more than 18.7 million Americans
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Limited to only using patient name and date of birth to find and link records
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Records were not being found due to nicknames, typos, and misspellings which often led to the creation of duplicate records
The Solution
AI-enabled name matching consistently finds the right name
Resolving Customer Challenges
Dramatic decrease in duplicate records improves client outcomes
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Match Identity, equipped with intelligent fuzzy name matching, enables the right name to be found consistently
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Connects records without the need for sensitive Social Security numbers
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Eliminates duplicate record creation
![Document management system concept with a man on blurred city background](https://babel-street.transforms.svdcdn.com/production/AdobeStock_326107557.jpeg?w=1500&h=1160&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1715977087&s=b93fb8d1af5d8f6a1128a2af95abdc41 1500w)
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How will you use Babel Street?
Let’s talk about how your organization can benefit from AI-powered data to mitigate risk and maximize your efficiency and decision-making.
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