Customer Challenge
An inability to locate client records by name hinders coordination of care
Understanding the Threat
Duplicate records caused by “not found” records
- Unite Us enables coordinated care for more than 18.7 million Americans
- Limited to only using patient name and date of birth to find and link records
- Records were not being found due to nicknames, typos, and misspellings which often led to the creation of duplicate records
The Solution
AI-enabled name matching consistently finds the right name
Resolving Customer Challenges
Dramatic decrease in duplicate records improves client outcomes
- Match Identity, equipped with intelligent fuzzy name matching, enables the right name to be found consistently
- Connects records without the need for sensitive Social Security numbers
- Eliminates duplicate record creation
How will you use Babel Street?
Let’s talk about how your organization can benefit from AI-powered data to mitigate risk and maximize your efficiency and decision-making.
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